As of September 1, 2019, all new Microsoft 365 customers have been onboarded directly to Teams for chat, meetings, and calling. Until then, current Skype for Business Online customers will experience no change in service. What does this mean for Skype for Business customers?Īfter Skype for Business Online retires on July 31, 2021, the service will no longer be accessible. Learn more about the potential benefits of Teams for your organization in the Forrester white paper, The Total Economic Impact™ of Microsoft Teams. Teams isn’t just an upgrade for Skype for Business Online, it’s a powerful tool that enables companies, schools, and organizations to become more agile and improve the efficiency of key workflows. And ongoing platform innovation and development means Teams users benefit from richer performance, functionality, flexibility, and security. By combining chat, video, calling, document collaboration, and application integration into a single experience, Teams enables entirely news way of working. The capabilities of Microsoft Teams go beyond those of Skype for Business Online. Microsoft Teams is the next chapter in that vision. By combining instant messaging, calling, and video into one application, Skype for Business Online established new possibilities for business communications. Since its introduction, Skype for Business Online has been a valuable tool for millions of people around the world.